PRODUCT REGISTRATION

Don’t worry; most registrations are approved on the second try.

Before you upload your new invoice, run through this quick checklist to make sure we have everything we need:

📄 Upload the actual invoice or till slip
We need the original purchase invoice or receipt from your retailer. Quotes, order confirmations, delivery notes, and bank payment screenshots unfortunately can’t be accepted as proof of purchase.

🔍 Make sure it’s clear and readable
Take your photo in good light, hold the camera steady, and check that the whole document is in the frame. If we can’t read it, we can’t approve it; a quick preview before you upload saves you another round.

✅ Check that these details are visible:

• The invoice number
• The retailer’s name
• The date of purchase
• The name of the bed you purchased
• The price and quantity

🛏️ Confirm the product qualifies
Your bed should be a genuine Restonic or iDream product, purchased from an authorised retailer.  Second-hand purchases and private sales unfortunately don’t qualify for warranty registration.

👤 Use the same details you registered with
If the invoice is in someone else’s name (for example, a spouse or family member), that’s okay; just mention it so our team can connect the dots.

Once your invoice ticks all the boxes, upload it below and our team will review it as soon as possible. You’ll receive your digital Warranty Card by email once it’s approved.